Privacy Policy

1. Introduction

At KreatorOS, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content creation platform. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Personal Information

• Name and email address when you create an account
• Payment information when you subscribe to a paid plan
• Profile information you choose to provide
• Communication preferences

2.2 Content Data

• Videos and audio files you upload for processing
• Generated captions, clips, and other outputs
• Content preferences and settings

2.3 Usage Data

• Device information and browser type
• IP address and location data
• Usage patterns and feature interactions
• Error logs and performance data

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our Service
• To process your content (captions, clips, etc.)
• To process transactions and send related information
• To send you technical notices and support messages
• To respond to your comments and questions
• To improve and optimize our Service
• To detect, prevent, and address technical issues

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data:

• All data is encrypted in transit using TLS 1.3
• Content is encrypted at rest using AES-256 encryption
• We use secure cloud infrastructure with regular security audits
• Access to personal data is restricted to authorized personnel only
• Uploaded content is automatically deleted after processing (unless you choose to save it)

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

• Service Providers: With third-party vendors who assist in providing our Service (payment processors, cloud hosting, analytics)
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
• Withdraw Consent: Withdraw consent at any time where we rely on consent

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience. These include essential cookies for authentication, preference cookies for your settings, and analytics cookies to understand usage patterns. You can control cookie settings through your browser preferences.

8. Children's Privacy

KreatorOS is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@kreatoros.com
Address: Bangalore, Karnataka, India